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最新的 HP Certification I HP2-N31 免費考試真題:

1. What is a CIO's primary responsibility?

A) providing in-depth Service Desk analytics
B) amortizing hardware expense costs
C) aligning IT Services with the business needs and goals of the company
D) providing performance test metrics that add value to the business

2. Which business challenge does BSM Solution address by improving service alignment with business objectives?

A) performance test management
B) service desk management
C) maintaining and monitoring the quality of services
D) incident ticket management

3. Which key differentiator supports a capability of the BSM Network Management solution?

A) supports Heads-up Display (HUD) for multi-monitoring technology
B) provides real time end-to-end transaction monitoring via industry leading, end user monitoring and diagnostic tools
C) provides a single pane of visibility for complex, virtualized, and cloud environments
D) provides a cross-domain view of the entire IT environment with Operations Manager (i), known as the "Operations Bridge"

4. Which statement best links a customer problem to a solution capability for the entire BSM solution?

A) Problem: the inability to capture and consolidate infrastructure and application events in real time Solution: HP Run-time Service Model (RTSM)
B) Problem: determining which events matter and which are just "noise" Solution: Operations Manager (i)
C) Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)
D) Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)

5. What is the most correct value proposition for HP Software's BSM Network Management Solution?

A) It enables IT organizations to enhance network performance and availability while improving resource utilization and provides secure, compliant networks, while meeting SLAs and containing costs.
B) It consolidates performance and event data from heterogeneous architectures to reduce downtime, improve operations through greater system visibility, and lower costs due to improved efficiency.
C) Proactive application monitoring mitigates risks by reducing the number and duration of Severity 1 outages, thereby reducing end-user minutes lost.
D) Proactive network monitoring with detailed event capture lowers IT costs by reducing the incidence of performance degradation and the number and duration of network outages, thereby reducing the risks and costs of SLA noncompliance and regulatory penalties.

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